Frequently Asked Questions
PlantBelly is a hand-picked online grocery store that offers delicious plant-based foods that fit your diet and lifestyle with speedy delivery directly to your door.
We source the perfect mix of unique items produced by ingenious small-batch makers not yet on store shelves, and long-time favorites made by brands you know and love, to offer you our favorites in a market and monthly tasting box.
We’ll introduce you to the newest and most progressive better-for-you products like scrambled eggs made of mung beans, mayo made from oats, and the creamiest milk made from pili nuts - and much more - all 100% vegan and 100% delicious!
At first glance, the term “plant-based” sounds like another name for veganism, but while both diets forgo eating anything that comes from an animal, there’s a notable difference.
While plant-based foods are vegan by definition, they are generally made with fewer, more wholesome ingredients, and are completely free of artificial additives.
And food can be considered vegan without necessarily being “plant-based” (think foods filled with artificial flavorings, colors, etc). In addition, “veganism” is a philosophy that steers clear of all products derived from animals or that are tested on animals, from clothing to toiletries.
Yes! We are 100% vegan friendly - All PlantBelly products are plant-based and contain NO animal derived ingredients.
On every product's page, we list the ingredients, key values, certifications, and a set of diet and allergen symbols - all to guide your shopping bag picks.
Our symbols highlight foods that are naturally free from certain allergens. But they're not certified as such, and may have been made on shared equipment that's not allergy-friendly, so be sure to double check for certifications that satisfy your unique needs 'n wants.
Shipping & Delivery
All of our products are housed within our own climate-controlled warehouses and ship in temperature controlled packaging.
We’ve carefully selected packaging options that have minimal impact on the environment without compromising on food safety or quality. Our products are always shipped so they will arrive at your door in optimal condition - fresh and super delicious!
We pack chilled goods within kraft shipping boxes lined with Tempguard Liners (made of 100% pre-consumer recycled paper material) - and both are 100% curbside recyclable. We further control the temps with kraft paper fill and non-toxic refrigerant gel packs. Please join our efforts to be mindful of our environment and extend the life-cycle of our packaging, by reusing the gel packs to keep your next picnic or road trip fare cool.
Learn more on our Shipping Information page
We try to get all orders out the door as fast as we possibly can, and typically this means 1-2 business days to process.
Estimated arrival times by shipping method will be made available to you in checkout. After you place an order, you will receive an email with tracking information as soon as your order is picked up by the shipping carrier. Please note that in some cases, it can take up to 24 hours for the tracking number to show movement.
Sorry - not at this time, but we are working on it!
Your first box will ship within 1-3 business days of placing your order. Subsequent boxes will ship around the middle of the month for arrival between the 16th - 25th. If you haven’t received your box by the 26th, please feel free to follow up with us at email@example.com
Something we haven't covered? If you have any other questions (or just want to say hi!) — please contact us at firstname.lastname@example.org.
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